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Oaks Fine Cleaners: Global Best Practices Award Nominee & Leading High-End Dry Cleaners Houston
Oaks Fine Cleaners: Global Best Practices Award Nominee & Leading High-End Dry Cleaners Houston At Oaks Fine Cleaners, excellence isn’t just a goal—it’s a standard
Don’t Forget the Rest of the House: Rug, Bed, & Linen Dry Cleaning
Household dry cleaning services aren’t just for clothes—most people think of dry cleaning as something for dress shirts and suits, but what about the rest
McGowan Cleaners Recommends Oaks Fine Cleaners
McGowan Cleaners, a staple in the Houston dry-cleaning community, has closed its doors. Our dear friends share similar values to Oaks Fine Cleaners when it
Why Dry Cleaning Winter Garments is Important: Expert Tips from Oaks Fine Cleaners
It’s getting hot! So, what do you do with all your winter outerwear? Most people would throw them on a hanger and keep them in
Home Cleaning Services for the Holiday Season
The holiday season is approaching, and here at Oaks Fine Cleaners, we help you ensure that your holiday dry cleaning is in its best shape
Why Oaks Fine Cleaners is Better than Wedding Dress Preservation Kits
Your wedding dress is more than just a piece of clothing; it’s a coveted piece of one of the most important days of your life.
Most of our customers prefer to have their items picked up and delivered and at Oaks Fine Cleaner we provide options to accommodate every need.
FREE PICKUP AND DELIVERY FROM YOUR HOME
WHAT OUR CUSTOMERS SAY
Arturo Castro
7 days ago
Great service! Quick, reliable and affordable. Found my new spot.
Jennifer Stewart
2 weeks ago
Terrific every time!
Jay Lee
2 weeks ago
Jojo Trejo
2 weeks ago
Great service! They are fast and efficient, and the staff is very friendly and helpful!
Harry Desforges
3 weeks ago
Great Experience! Allyson was extremely helpful and detail oriented.
Samuel Terry
3 weeks ago
Everyone is very friendly, attentive, and they do an amazing job. I moved further out of town and still make the drive because their customer service is unmatched.
Gustavo Ramirez
4 weeks ago
Kodie was very helpful!!! Loved this place as well. People are very professional and place looks top notch, I brought my suits here for dry cleaning, kodie explained everything step by step detail by detail. Will be coming here often
Laura Beatty
4 weeks ago
Wonderful service! Kind, helpful, clean, and offers water and mints 😀
Peter Lucchesi
1 month ago
Always a great job. Quick and service is genuine. Alice is fantastic.
Maurice Alexander
1 month ago
Sofía llaguno
1 month ago
Excellent service!! Wow! I was amazed by the quality of everything !! For sure we will keep coming or sending the clothes here ! Plus they have so many different services. TOP quality! But also the best service!! Mina and Alba were so nice !! Actually all the of the girls working there were so nice to me. Love this place!!!! 👏🏻👏🏻👏🏻👏🏻
Allyson Payne
1 month ago
Had a stain on a new theory cocktail dress I bought that I couldn’t get out for the life of me. I tried everything under the sun at home.
Seriously thought this dress was a goner and I had just purchased it.
Found these cleaners from Google and I couldn’t recommend them enough. Drove 40 minutes to get to them and it was 100% worth it. Alice was extremely helpful. Making sure I knew what was needed and got my dress back to me in 2 days. 10/10 recommend this place. You can’t go wrong here.
But First Carrots
3 months ago
Absolutely love this dry cleaners. They are so wonderful when it comes to their care of garments; the quality is unsurpassed. It is an experience just to enter the store and I love
how The Golden Rule is displayed as their company-wide promise to their customers. After living in all four of the large Texas cities, I would easily argue Oaks Fine Cleaners to be the state’s top choice. To note, Alice helped me again today and she’s such a doll; what incredible customer service she and everyone at this facility provides. Have been going now for years and cannot say enough great things about them. Incredible company!
Jonathan
3 months ago
I had an excellent experience with this dry cleaner. After trying other places that were unable to remove a stain from my shirt, they were able to restore it and have it looking great again. I especially want to thank Alice for her kindness, professionalism, and for genuinely caring about the condition of my shirt. She took the time to make sure it was properly cared for, and I truly appreciate the outstanding service. Highly recommended!
Rachel Goudeau
3 months ago
Such a great dry cleaners. Alice is so nice and always so helpful and attentive when I come in. Would highly recommend them. Their alterations are also top notch !!
Annalise Krause
3 months ago
Ms. Coty is the best. Super friendly always greets me every time I walk in and gives me a really pleasant experience. Dry cleaning do great job too. But Ms. Coty is really sweet. Thank you for taking care of me.
Norelle Becker
4 months ago
I wanted to recognize Coty for going above and beyond. After my clothing had been missing for over a month, she took it upon herself to personally investigate and, incredibly, found everything in just one day. Her dedication, persistence, and professionalism were truly outstanding. It’s clear this is a business that genuinely cares about its customers, and Coty is a shining example of that commitment. Thank you for turning a stressful situation into such a positive experience!
A.D. Davila
4 months ago
Coty at the front is cool! Always has a smile and easy to talk to 😁. Very good customer service, always greeted and always happy with my dry cleaning/pressing service. Highly recommend!
Krystal Valenzuela
4 months ago
Excellent service and quality of care for dry cleaning and alterations. Koti is always a friendly and helpful face. I was recently very impressed with an alteration on a dress I love.
Jane DeGeorge
4 months ago
They have always done a great job with clothing but we had them clean some draperies and it was a disaster. They had our primary bedroom drapes for two months with little communication on the status and they came back more discolored than before. Plus they shrunk five to six inches- but to be fair we were warned this might happen. Several thousand dollars later for the cleaning which we expected to whiten them and we will need new drapes after all.
Rachael Levy
5 months ago
These people are miracle workers!!!! And they are the most kind humans too. I had a stain on my wedding dress 1 week before the ceremony, so I brought the dress to them praying they could figure out how to clean it in time. They got the stain out and had it back in my hands in about 7 minutes!!!! I will never use another Houston dry cleaners again and will certainly take my dress back to them for cleaning and preservation after the wedding.
Nyanza Moore
5 months ago
Well, what do I have to say. I was going to leave a great review but now I’m not. I have a $1700 Prada handmade blouse. I brought it in on the custom Prada hanger made for the blouse. The blouse was brought back to me on a wire hanger. No tissue in the sleeves and appeared as if it was treated like SHEIN.
Thank GOD IN HEAVEN FOR COTY!!! She found my PRADA hanger and the other hangers I brought with my cleaning. All good! I have continued to bring my designer (and no designer) wears here—- just because of Her. 5 Stars for COTY!!
hope wills
6 months ago
Hands down, Oaks Fine Cleaners is the best. They are pricier than other cleaners and it’s definitely worth it to ensure my clothing remains in great shape and doesn’t have a chemical small. Add to that the folks that work there are so lovely - Coty is super sweet.
Regina Ibarra
6 months ago
I cannot recommend this place more highly. I have brought them my most complicated cleaning situations on my most precious garments, and they have never failed me! For example, cream colored Burberry jacket with years of stains — now looks brand new. Alice and Olivia formal dress with black sequins and white bow across the bodice — three other high end cleaners said they couldn’t clean the white bodice because of its proximity to the black sequins. Oaks Fine Cleaners returned it to me in impeccable condition. Their front staff are always gracious and friendly. For example, Coti always greets me with a bright smile and warmth, and I can’t help but walk out feeling great about my day. What a wonderful business.
Lannie Lam
6 months ago
I came here based on recommendations, and I’m so glad I did. I had some clothing that needed alterations that I honestly thought were impossible to fix, and that’s when I met Esther.
She did an amazing job, better than I expected. What seemed impossible to me turned out perfect in her hands. Now I completely understand why so many people recommended this place. Her prices are very fair for the quality of work she provides. I’ve been to other cleaners before, and their alterations do not compare.
I truly believe Esther deserves more recognition. It’s also really nice that they have her out front where people can see her working, because it shows the care and skill she puts into every alteration. Overall, it was an awesome experience, and I’m so happy I found her. She will definitely be my go-to from now on.
Krystopher Scott
7 months ago
I had a great experience thanks to Ms.Coty. She provided excellent customer service from start to finish—friendly, professional, and very helpful. She took the time to answer my questions and made sure everything was handled smoothly. It’s clear she cares about her customers and takes pride in her work. Employees like her really make a difference. Highly recommend!
Belle
8 months ago
🚨BEWARE!🚨
Apologies in advance for the length.
This is a sad review because Oaks is actually a good dry cleaners in terms of cleaning. They just lack honesty, integrity, morals, ethics and transparency on the business/customer side. They smile and act as nice as can be right up until you have a problem. Then they don’t care about you, your decades-long loyalty and patronage, and most importantly, your fine clothes and bedding.💔 By the way, I encourage you to check out Oaks SCATHING Yelp reviews. They’ve got a three star rating!😳 Other reviews describe similar situations to mine. Also, lots of serious money, rip-off, scam stories. You should take a look.👀 Wish I had sooner
Oaks lost an expensive new set of bedding. The entire dry cleaning bag just disappeared. This isn’t the first time Oaks lost something. They lost a nice blouse a while back but because it was a few years old and I didn’t have a receipt, I didn’t make a big deal of it. I called Sal (route manager) and Danny (GM) but they couldn’t find it and actually blamed my high-rise condo for losing it. About 4-6 months later, they found it and sneakily slipped it into my dry cleaning delivery without saying a word. Guess my building didn’t lose it after all, huh?🙄🤥 Big red flag that sadly, I ignored.🚩
I’ve been in communication with Danny for over 2 months on this bedding fiasco. He kept saying he’s “looking into it.” For two months?? What an absolute joke.
I last spoke with the owner, Rahim a few weeks ago. He promised to call in a few days. Never heard back.🤥 Their lack of answer IS the answer. It doesn’t take 10+ weeks for a yes. They will not file a claim, reimburse me or make it right. My problem, not theirs.
My building has never lost a single package or dry cleaning delivery and I’ve been here for decades. Oaks consistently plays the blame-game. It’s always someone else’s fault. It’s a slimy yet convenient way to avoid taking financial responsibility and personal accountability. They accept zero liability juxtaposed to competing cleaners like Twin Oaks, who quickly reimburses when they damage or lose items. I’ve never seen this from a dry cleaner besides a Seinfeld episode. It’s absurdly hilarious on TV. In real life, not so much. I just filed a claim with the Better Business Bureau. Hopefully I’ll get resolution there.
I told Danny and Rahim if this resolution did not go in my favor, I couldn’t possibly return to Oaks. Danny absolutely assured me it would!🤥 Knowing I have no recourse when my things go missing, it’s a wrap. Obviously, there is zero trust and credibility now. Rahim forever destroyed that. Danny and Rahim have both lied so many times. Back to Twin Oaks. I never should have left.
🚨PLEASE BEWARE!!!🚨
Terri Carter
9 months ago
I just used Oaks fine cleaners for the first time to have some expensive fabrics and pillows cleaned and they did outstanding job. Their attention to detail and quality surpassed my expectations.
Xiao Yan Zhang
1 year ago
They did the fabulous job for my LV T shirt! It got brown stain on it. And they dry cleaned it well! It looks like brand new shirt now! Definitely recommend to who have designer brand clothes! Bring your clothes to them. You will get brand new shirt back! It does take alittle bit long time. But it’s worth to wait. No complaints about the price, because they really do the great job !
Jennifer Johnson
1 year ago
Oaks Fine Cleaners are the only people I trust with my clothing. After trying several other dry cleaners who ruined several of my very expensive pieces, I finally found Oaks and won’t go anywhere else. Their dry cleaning is done on site, so you never have to worry about third-party companies mishandling your clothes. On top of that, their free pick-up and delivery service makes things so convenient, and Sal, the delivery guy, is fantastic—always on time, professional, and communicative. Truly top-notch service!
Ian Suhr
1 year ago
Oaks Fine Cleaners did an outstanding job with my rug. The team was extremely detailed, and the results exceeded my expectations. Their professionalism and quality of service truly set them apart. Highly recommend this location.
K D
1 year ago
I LOVE Oaks Fine Cleaners. The entire staff is so warm and friendly. I feel like they are all happy to see me when I walk in the door. They are so considerate and intentional with my items. They will call me and inform me if a hem is loose or a button is missing. They feel like family and I love it.
Vanessa Gerard
1 year ago
Best cleaners in Houston! They do a wonderful job and the delivery service is extremely reliable. We have been using them for a long time and they have never lost or damaged a garment. Highly recommend!
Natasia Kennedy
1 year ago
Oaks Cleaners has been amazing! The quality of the cleaning and ironing is top-tier — my clothes always come back looking perfect. A special shoutout to my delivery driver, Xinh, who is always so pleasant, patient, and professional. Even on my busiest days, he shows up with a smile and never rushes me. His customer service truly goes above and beyond. Highly recommend!
Poyan Dalvandi
1 year ago
Great management and service! Accommodated for quick turn around on a lot of clothes. Danny H really was an huge help. Also not sure what starch and other cleaners they use but they get all stains out and no other cleaners makes my shirts as clean/fresh/ironed as them. Lived in Houston my whole life and used plenty of cleaners in my day but this one is the best! Highly recommend
Jon
1 year ago
This is a very professional and customer oriented business, they take great care of your quality clothes. They may not be the cheapest but you get what you pay for in terms of level of service. We have had expensive dresses and shirts taken care of here.
Prompt communication, and any time we have had issues they have been dealt with rapidly and satisfactorily. The manager Danny was fantastic and deserves special mention.
Overall A+ establishment
Denia Henry
2 years ago
I want to give credit when it’s due. There was an extreme misunderstanding on pricing. Ladies never send your man he won’t get the correct information nor tell you what he took. But back to the matter at hand. Being a first time customer, didn’t understand what went on. I had the pleasure to speak with the GM Danny. When I say he was phenomenal I mean it, this is a true unbiased review. He let me speak, 15 mins actually. Not once did he deny me, over talk me, belittle me or made me feel like I did not matter. His exact words were “What solution would you like to make this right” He left it up to me. Honestly they’re worth every penny, my clothes look and feel new. I have never experienced anything like this before. I will be a repeat customer. Thank you!
Amira Naser
2 years ago
I needed 5 panels of heavily stained mohair custom window treatments cleaned due to water damage - the only cleaners in town that were able to clean and restore perfectly were Oaks Cleansers. On top of a perfect service the staff and customer relations were so professional and friendly. At times it felt -concierge service at its finest. I was a patron Coronet Cleaners but after the experience I had with Oak Cleaners there is no other dry cleaning service in Houston that is a close second.
A big thank you to Rahim + Danny.
mona javadian
2 years ago
I’ve been using Oaks Cleaner for my dry cleaning, and I couldn’t be happier with their service! Sin and the team are incredibly professional and always go above and beyond to ensure my clothes come back looking flawless. The quality of their cleaning is top-notch, and they handle delicate fabrics with care. Plus their customer service is outstanding and friendly and always accommodating.
Lourdes Lopez
2 years ago
taisen
2 years ago
Such friendly staff! Always on time with cleaning and they’re informative with the products used to make your clothes fresh again ! I always bring my expensive pieces and trust they’ll handle with care.
Lynn Baird
2 years ago
Luis
2 years ago
This place is excellent. Had them do the covers and cushions for all the outdoor furniture and they look like new! Been taking things here for 9 months now and the service is always excellent. Danny and Jose are awesome and are always willing to accommodate to our needs. The staff is always very welcoming even when they are slammed. Gotta appreciate the hustle???????? Thank y’all very much for everything you do.
Yvette Stephens
2 years ago
As a new customer, customer service is above and beyond. Needed a velvet dress altered and the process was quick and easy. Cleaning service was pristine. Will definitely become a regular
Hiram Davis
2 years ago
There are very few places you walk into and instantly feel happy. Buc-ees is one of them. This Oaks Fine Cleaners is another. Their equipment is state of the art and the staff super friendly and knowledgeable. They take wonderful care of the finest fabrics and your favorite shirts will be treated with utmost care. I love going there to drop off and pick up, although they offer home delivery. Check them out, you will not be disappointed!
Anthony Kay
2 years ago
Best Cleaners Ever!!!
myuyttr M
2 years ago
Careful with their drivers they love to tailgate and flip people off just because you’re driving on the speed limit
Adisun Buckley
2 years ago
Best dry cleaners in Houston
Nathan Raska
2 years ago
Why would you get your dry cleaning done anywhere else?
Customer service is beyond great. Staff is friendly and informed. Entire process went smoothly with little to no effort on my end. Can’t recommend highly enough.
Estefania Teixeira
2 years ago
I would highly recommend Oaks Fine Cleaners. Staff members are always very friendly, helpful, and professional. You can trust that your clothes are in good hands here!
Sriram Ramanathan
2 years ago
ED WARNER II
2 years ago
Xochitl Lara Del Rosal
2 years ago
I couldn’t be more impressed with Oaks Cleaners! The moment you step into the beautiful new establishment, you’re greeted by the friendliest staff who truly make you feel welcome. It’s clear they care about their customers, creating such a pleasant and inviting experience.
Their state-of-the-art technology is top-notch—my clothes always come back looking immaculate and perfectly pressed. I also love that they’re efficient and eco-friendly in their processes.
The owner is incredibly kind and takes the time to ensure everything is up to the highest standards. It’s rare to find such a wonderful combination of a stunning space, top-tier service, and genuine hospitality. Highly recommend!
Humza Rehman
2 years ago
Nermine Badr
2 years ago
They ironed my pleated pants, they offered me a compensation.
Carlos Casarez
2 years ago
Kara Donovan
2 years ago
If you are looking for alterations, look no further. Fine oaks cleaners have the best customer service and quality of work. I took a piece in for a zipper repair, and it was completed within 24 hrs, and the work was fantastic. Virginia helped me at my visit and was extremely polite and accommodating.
Michelle Aguirre
2 years ago
Great experience with Oaks Cleaners. My friend and I took her wedding dress to get steamed. Everyone on the staff and Jose were helpful. The new location looks nice and clean. Fast service and wonderful staff.
Trish Gonzales
2 years ago
Jose was extremely helpful and kind. He assured me that he could help with cleaning my daughter’s cheer uniform. It turned pink in the wash and they were able to make it look brand new! It was amazing!
Will Richardson
2 years ago
I’ve been doing business with Oaks since I began waiting tables about 2 months ago and they haven’t disappointed me. They have gotten every stain out of my white shirts and aprons with ease compared to other cleaning places like A1 who have failed me in the past. The only downside is paying for high quality service that Oaks brings to the table. 5 stars.
Esther Melgar
2 years ago
My experience at oaks cleaners was a 10/10. The new location is nice and clean. It’s always easy for me to be in and out in no time. They also have great customer service, Jose has helped me out with a lot of my clothing repairs and more. Definitely recommend to anyone looking for a new dry cleaning service and repair needs!!!
Laine Williams
2 years ago
I had a tragic incident with red sauce on my lavender drapes. I called Clean as a Whistle for assistance and they recommended Oaks Fine Cleaners instead. I did not think the drapes were salvageable but I picked them up today and they are good as new! I’m so pleased with how they turned out and would 100% use Oaks Fine Cleaners again for drapes or just for regular dry cleaning!
I also think it’s worth noting the parking is easy at their store front and the interior of the cleaners is very well done and clean on the inside — something I appreciate!
I’ve used them for years. They are so nice know my name and get my
laundry ready as soon as they see me ! Always do a great job!
Just a note to tell you how much I appreciate the professional manner with which you operate your cleaning establishment. The work is always spot on. Your salespeople are always friendly and of course your location is AAA.
Have a great day.
Oaks Cleaners is the BEST!! We go twice a week and everyone is so very
friendly and courteous and their work is outstanding! I highly recommend
Oaks Cleaners to all of our clients and they are all just as happy as we are.
I’ve taken some very stubborn stains and I am always happy when I pick up
the garment and it looks good as new. Thanks for the great job!
Have a great day.
I have been dealing with oaks cleaners for the last 6 years and in those 6
years they have yet to let me down. They are consistent and reliable and
always on time. The staff are professional and competent and, they always greet you with a smile. I would recommend them to anyone, from business people that are constantly traveling, to the stay home business owners and mothers.
They clean and repair my expensive couture clothing with a passionate professionalism which is refreshing in this day and age. I cannot recommend them highly enough.
I’ve been going to this Oaks Cleaners location for over 5 years and the
garments that I receive back are always pretty much perfectly cleaned and
pressed just the way I want them! I recently got married and moved farther
away and tried my husband’s cleaners and I didn’t realize how good I had it
with Oaks Cleaners before. I’ve given the cleaners near my home a few
more chances but it was really a waste of time, so now I drive 15 minutes
just to have my clothes dry cleaned here because they are consistent and I
know I will get what I want. Rosha, who is usually there is always a sweet
and lovely lady. She gives excellent service and I even have her cell phone
number because sometimes I’m running late and she stays a few minutes behind so I can come by.
The owners treat every customer like royalty. I use their services several times a week and have never been disappointed with the quality of their service ( and I’m VERY picky! )
Best cleaners in Houston!! Everyone here is so nice and they do the best work! I have been going here for a long time and I could not say anything bad. I would highly recommend them!!! The best!
This business deserves a 5 star rating. Oaks is a family owned business. The owner and his family give exceptional personal service. During the pandemic I do not have as much dry cleaning so I give myself a treat and have Oaks launder my sheets. It is fabulous. They have gotten stains out of some of favorite clothes that I thought were there forever! I like that they are environmentally sensitive.
We have been clients of Oaks Cleaners for years now. They offer a superb service; always very attentive, quality cleaning and no damage to the clothes. We use their delivery service, which is very convenient in these COVID times; Carlos is always on time and makes an effort to meet our schedule. Totally recommended
I highly recommend Oaks Cleaners. In every capacity they approach perfection–dry cleaning, laundry, spot removal, repairs, pick-up and returns. But they do more than what would be hoped for; they are good citizens in the neighborhood. A large branch fell from my neighbor’s tree onto my driveway. The route man saw me struggling to drag it down the driveway and stopped. He pulled it to the curb for me. I texted the office to commend him and the manager texted back, “We are all in this together.” Oaks Cleaners is part of the neighborhood and offers the best service.
They are the best dry cleaner we have ever used. They are so nice and friendly and always ready to please! We recommend them totally!!
I have dealt with them for about a decade as a concierge in various buildings and they are professional and in my experience they deliver promptly and do a magnificent job. They fix any issue one may have and do follow ups. I would recommend them.
As a first responder for COVID coming from Florida, I was truly amazed by the service and they did not charge me. I was very impressed with the hospitality shown by them. Very nice owners .. good people!
Fabulous job. They provide a high quality service.
